Last updated: January 23, 2026
This Privacy Policy explains how Cardinal Fire & Safety (“we,” “us,” or “our”), a fire protection services company serving Northeast Ohio, collects, uses, discloses, and protects your personal information when you interact with our website (www.cardinal-fire.com) (www.cardinal-fire.com), request services (such as backflow testing, fire alarm inspections, or quotes), or submit information through our Google Ads lead forms or other contact methods.We are committed to protecting your privacy and complying with applicable laws, including those in the United States (such as CCPA/CPRA where relevant) and Google Ads requirements for lead forms.
1. Information We Collect
We may collect the following types of information:
- Personal Information you provide directly:
- Name
- Email address
- Phone number
- Business name
- Property address or location details
- Service requests (e.g., backflow testing, fire alarm inspection, or other fire protection needs)
- Automatically Collected Information:
- IP address
- Browser type and device information
- Pages visited on our website
- Referral sources (e.g., from Google Ads)
- Information from Lead Forms (via Google Ads):
- Contact details submitted in response to our ads, such as name, email, phone, and custom questions about your service needs.
We do not collect sensitive personal information (e.g., financial details, health data) unless directly necessary for providing services, and we never sell your personal information.
2. How We Use Your InformationWe use your information to:
- Provide and improve our fire protection services (e.g., scheduling inspections, backflow testing, repairs, or installations).
- Respond to inquiries, send quotes, or schedule appointments.
- Communicate with you about services, updates, or promotions (with your consent where required).
- Comply with legal obligations (e.g., Ohio EPA or local regulations for backflow and fire safety compliance).
- Analyze website usage to enhance user experience.
- Display targeted ads (including remarketing via Google Ads) based on your interactions.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., Google for ad performance, email tools, or scheduling software) who help us operate our business.
- Third parties as required by law (e.g., regulatory authorities for fire safety compliance).
- Business partners only with your explicit consent.
All third parties are contractually required to protect your data and use it only for the purposes we specify
.4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications (unsubscribe links are provided).
- Request we stop processing your data (subject to legal exceptions).
To exercise these rights, contact us at the details below.
6. Cookies and Tracking
Our website may use cookies and similar technologies for analytics and advertising (e.g., Google Analytics, Google Ads). You can manage preferences via your browser settings or our cookie consent tool (if implemented).
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy, contact:
Cardinal Fire & Safety
911 Graham Rd Suit 45
PMB 117
Cuyahoga Falls, OH 44221
Email: sales@cardinal-fire.com
Phone: (216) 278-7866